Cancellation Policy
Understand our order cancellation process, eligibility, and refund guidelines.
Order Cancellation
Orders can be cancelled before they are shipped or processed for dispatch.
To cancel an order, please contact our customer support as soon as possible.
Once an order has been shipped, cancellation may not be possible.
Approved cancellations will be refunded according to our refund policy.
When Can an Order Be Cancelled?
- An order can be cancelled before it is shipped.
- Cancellation requests should be made as soon as possible after placing the order.
- Once the order has been shipped or dispatched, cancellation may not be possible.
How to Cancel an Order?
To request an order cancellation, please contact our customer support team and provide your order number and registered contact details.
Refund for Cancelled Orders
If your cancellation request is approved, the eligible amount will be refunded through the applicable payment method. Refund processing time may vary depending on the payment provider or bank.
Orders That Cannot Be Cancelled
Orders that have already been shipped or delivered may not be eligible for cancellation. In such cases, customers may refer to our Refund & Return Policy for applicable return options.
Contact Us
For any questions regarding order cancellation, please contact our customer support team. We will be happy to assist you.
